Important Note :

• PIN can be generated for active cards only.
• To activate the card , send SMS as CARDACKW XXXX ( where XXXX denotes last four digit of your credit card number. For assistance please refer the instructions mentioned on the welcome letter.
• PIN cannot be generated for NPA / Hot Listed Credit Cards that are permanently blocked
• If the card is temporarily blocked, then you will need to unblock the card to initiate generation of PIN